Terms for business customers

1. Scope and definitions

These terms govern contracts between Sarah Grothe (trading as Fast Forward Typing, 20 allée Georges Récipon, 75019 Paris, France, SIRET SIRET number to follow], the "Provider") and companies, public bodies and others acting for professional or commercial purposes (the "Customer") for team licences to the typing course and related services. Consumers buy under the [terms of sale for consumers.

"Users" are the people named by the Customer (for example employees, apprentices) who use the services. A "Licence" entitles one named User.

Conflicting or additional terms of the Customer, in particular general purchasing terms, do not apply even if we do not expressly object. Individual agreements in the quote take precedence over these terms.

2. Services

For the contract term the Provider makes available online:

• access to the typing course for licensed Users, in the relevant language and keyboard layout (German with QWERTZ, English with QWERTY, French with AZERTY)
• placement and measurement of typing speed and accuracy, including before/after comparison
• a team dashboard showing the Customer the participation and progress of its Users (who has started, level, completion) and key figures as an export
• certificates for Users who complete the course

The exact scope follows from the quote. The Provider owes the provision of the services, not a particular learning result for the Users.

3. Quote and conclusion of the contract

Enquiries through the form on the website are non-binding. The Provider prepares an individual quote based on team size and needs (including as a paid pilot for a smaller group). The contract is concluded when the Customer accepts the quote in writing (email is sufficient) or signs an order form. Quotes are valid for 30 days unless stated otherwise.

4. Licence and usage rights

For the contract term the Provider grants the Customer a simple, non-transferable and non-sublicensable right to use the services through the licensed Users for internal training. A Licence is for one named User and may not be shared between several people. The Customer may transfer a Licence once to another person if the User leaves or no longer needs the course. The Customer may order additional Licences at any time; they end with the original contract.

The Customer may not make the services accessible to third parties outside its company, nor copy, resell or use content for its own courses. The Customer ensures that its Users comply with these terms and is liable for their breaches.

5. Fees and payment

The prices agreed in the quote apply per Licence and year in euros. All prices are final prices. No VAT is charged or shown (small-business exemption, Art. 293 B CGI). The fee for the contract year is due on invoice at the start of the term; the payment term is 30 days from the invoice date unless agreed otherwise. Payment is by bank transfer or through the payment provider Stripe.

In case of late payment the Customer owes late-payment interest at three times the statutory interest rate and a fixed compensation of 40 euros for recovery costs (Articles L. 441-10 and D. 441-5 of the French Commercial Code), without prejudice to further damages. In case of default the Provider may block access until all due amounts are paid.

6. Term and termination

The contract starts when the Licences are activated and runs for 12 months. It does not renew automatically. Renewal happens by a new order; the Provider reminds the Customer in good time before expiry. Ordinary termination during the term is excluded. The right to terminate for good cause remains unaffected. Good cause for the Provider exists in particular if the Customer does not pay despite a reminder and grace period or materially breaches the usage rights. When the contract ends, the Users' access ends; the handling of data is governed by the data processing agreement.

7. Obligations of the Provider

The Provider performs the services with the care of a diligent business and strives for high availability of the platform. It announces maintenance in advance where possible. There is no claim to uninterrupted availability. Support is by email to support@fastforwardtyping.com, usually within two business days. The Provider may further develop the services as long as the agreed core is preserved.

8. Obligations of the Customer

The Customer gives truthful information, names the Users, keeps access credentials secret and reports security incidents without delay. The Customer is solely responsible for the lawfulness of using the services and evaluating User data within its company, in particular for informing its Users and complying with employment law and the participation rights of employee representatives.

9. Data protection

For User data processed under the team licence, the Customer is the controller and the Provider is the processor. The data processing agreement applies and becomes part of the contract automatically when the contract is concluded. For the Customer's contract and contact data the Provider is itself the controller; details are in the privacy policy.

10. Certificates

Certificates confirm the speed and accuracy achieved by a User at a point in time, measured with the Provider's test. They are proof of performance and not a state-recognised qualification. If results are manipulated the Provider may revoke a certificate.

11. Intellectual property

All rights in the platform, lessons, practice texts, certificate templates, trademarks and signs belong to the Provider. The Customer receives only the usage rights described in section 4. Data and results entered by the Customer and its Users remain the property of the Customer or the Users; the Provider may use them only to perform the contract. The Provider may use feedback and suggestions for improvement without payment.

12. Confidentiality

Each party keeps the other party's confidential information, marked as confidential or evidently confidential from the circumstances, secret and uses it only for the purpose of the contract. The obligation continues for three years after the end of the contract. Excluded is information that is public, lawfully obtained from third parties or must be disclosed by law or by order of an authority.

13. References

The Provider may name the Customer as a reference, by name or logo, only with prior written consent (email is sufficient). Consent can be withdrawn at any time.

14. Liability

The Provider is fully liable for intent, gross negligence, injury to life, body or health and under mandatory statutory provisions. For simple negligence it is liable only for breach of essential contractual obligations, limited to the foreseeable damage typical for the contract and at most to the fees paid by the Customer in the current contract year. To the extent permitted by law, liability for indirect damage and lost profit is excluded. The Provider is liable for data loss only to the extent that the Customer could not export the data itself.

15. Force majeure

Neither party is liable for failure to perform its obligations to the extent it results from force majeure that it could not foresee or avoid (for example large-scale outages of internet or cloud services, natural events, orders of authorities). If the event lasts more than 60 days, either party may terminate the affected contract; amounts paid in advance are refunded pro rata.

16. Subcontractors and assignment

The Provider may use service providers (see the data processing agreement). Assignment of the contract by a party requires the consent of the other party, which may not be unreasonably withheld.

17. Changes to these terms

The Provider may change these terms for future contracts. Running contracts remain subject to the version valid when they were concluded. Changes affecting the Customer during the term are notified in writing at least 30 days in advance; if the Customer does not object within that period they apply from its end, and the Provider points this out expressly.

18. Governing law and jurisdiction

French law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Before taking legal action the parties seek an amicable settlement. The court competent for the Provider's registered seat has exclusive jurisdiction, to the extent permitted by law.

19. Final provisions

Amendments and additions to the contract require written form. In case of contradictions the order of precedence is: the individual quote, the data processing agreement, these terms. If a provision is invalid, the rest of the contract remains valid. The contract language is English; translations are for information only.